Shipping Policy
Welcome to Fortune Sivo. We are committed to delivering your order promptly and efficiently. Please review our shipping policy to understand our practices and ensure a smooth delivery experience.
Order Processing Time
All orders are processed within 2-5 business days. Please note that orders are not processed, shipped, or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed. Rest assured, we will make every effort to get your order to you as soon as possible.
Shipping Rates and Delivery Estimates
We offer a variety of shipping options to cater to your needs:
- Standard Shipping: $7.99 - Estimated delivery time: 10-20 business days
- Express Shipping: $19.99 - Estimated delivery time: 5-10 business days
- Free Shipping: On orders over $49 - Estimated delivery time: 10-20 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing and international shipping routes.
Extended Lead Time
As Fortune Sivo operates on a global scale, some products may have extended lead times. This is to ensure that we maintain the highest quality standards and deliver our unique and diverse range of products from various international locations. We appreciate your patience and understanding in this matter.
International Shipping
We proudly ship to over 100 countries worldwide. Additional customs fees, duties, and taxes may apply and are the responsibility of the recipient. Fortune Sivo. has no control over these charges and cannot predict their amount.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with tracking information once your order has been shipped. Please allow up to 48 hours for the tracking information to become available. You can track your order through the link provided in the email.
Damages and Issues
Fortune Sivo is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim. If you encounter any issues with your order, please contact our customer service team for assistance.
Contact Us
For any questions or concerns about your order or our shipping policy, please contact us at:
- Email: Sales@Fortunesivo.com
- Customer Service Hours: 24/7 via Chat
Thank you for choosing Fortune Sivo ! We appreciate your business and look forward to serving you.